Phat Boyz Smokehouse and Kitchen

Ordered crispy pork belly bites for entree,nice,served with an asian type sauce,very salty sauce. For mains,i had Wagyu Brisket with chips and coleslaw,and two 6" tortillas,and a small container of bbq sauce(standard side dishes for most mains). My wife had Pulled pork,with same sides. Both super tender,with the pork winning out,in the flavour stakes.Second time ive tried brisket,and personally,its tasteless,unless covered in sauce or something. Not the venue,but the cut of meat.Anyway,as stated,its a personal thing,as my kids love the stuff.I had a "thick shake" like a milkshake,served in a mug(mason jar/cup?)of about 300ml capacity.Nice,but not worth $6.95 in my opinion. A $12 jug of pepsi followed. Mains were near $30 each,entree about $16 for a dozen or so 1" pork bites. Now,I am 57,we booked ahead,for 7.30pm,arrived at 7.15,were seated immediately.HOWEVER,the young lady,that "explained" how to order,(one orders via tablet,and can also pay this way) took LITERALLY 15 Secs,leaving me with a "what the?" expression on my face,as she said,if you have trouble,just holler.Now they WERE NOT rushed,as there was two x 12 person and two x 4person parties,plus my wife and i. I read a recent review,where a groups sunday outing was soured,by the staff reminding them,they had 15mins left of the 90min window allocated to EVERY DINER. As stated,we were the last dine in between 7.15,and 8.20 when we left,and yet,the staff were observed "hovering"(wifes terminology)on several occasions,in a bid to hurry diners out. The staff,whilst competent,wouldnt win any congeniality awards.One got the impression that they were polite,but thats about it,and wanted to go home. I cant blame them,as it was still 32deg at 730,but coming from being a restaurant manager myself,for many years,the CUSTOMER ,always comes first,and even the last diner of the day,should feel welcome.We didnt. We had cash,so took the tablet to the cashier,a young man,who stated the amount,i gave him the money,put $5 in tip jar(lucky they got that,but the blonde lass smiled once) & I SAID ,"thanks a lot,have a good one!" On the way out,i said to my wife" isnt HE supposed to say that TO ME"? Anyway,Food-Good,not great Staff- Ok,need to be more FRIENDLY!! Ambience- Good,different,with a barn type feel. Side note- I leaned on one of the middle tables,to take a pic and my arms STUCK to it,yuk!! Barry the Bandicoots visit,was hilight of the evening.

We have been multiple times with family and friends and will keep returning! After seeing the double smash burger special advertised on Facebook we just had to make a trip in this week, pretty please add this to the menu :) the food is always amazing. We try something new each time we visit. everytime we come in the service is amazing, the girls are always so friendly and helpful. But special thanks goes to Kat, who ensures we have 5 star service everytime we are there. She always greets guests with a smile and has all your needs met. In this day it’s becoming extremely hard to receive good service, but not at Phat Boyz. And let’s not forget the best cocktails in town!! :)

Just delicious! We went on a Saturday afternoon with great live music from Luke Melhop. It was a great atmosphere and we were made to feel very comfortable by friendly and attentive staff. I highly recommend the Phat Boyz Box to get a good sample of lots of things. We also got the Philly Cheesesteak and Pecan Pie special, plus a range of delightful drinks. Book ahead for a table just to be sure you get a seat (which can be done easily on the website).

We went for the bottomless BBQ and was not disappointed. The brisket was amazing, the chicken wings were divine and the pulled pork was delicious. The only reason I didn't give it 5 stars was, while the sauce on the pork belly was out of this world (seriously best I've ever had) the pork bits we had was 95% fat. The service was good but could do with some more fans during summer. I'm already planning my next visit!

We have been here a handful of times and every single time we have been served an absolutely fantastic food and generally have good customer service. Unfortunately our last visit (Sunday lunchtime) we were reminded about the 90 minutes reservation when we arrived and then were advised 75 minutes in, that we only had 15 minutes of the reservation left and then we were offered takeaway containers. This was explained to us while everybody at the table were still finishing meals. The way it was explained certainly put pressure on everybody to finish meals and drinks as soon as possible and it just generally turned our experiences from a great family lunch to feeling pushed out the door so more revenue could be raised. Perhaps the 90 minute table reservation time needs to be reconsidered.